● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to JEJAK RIMBA SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to JEJAK RIMBA SDN. BHD, accessible from jejakrimba.online.
● “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acceptance of Terms
By accessing or using the Service, You agree to be bound by these Terms & Conditions. If You disagree with any part of the Terms, You may not access the Service.
These Terms apply to all visitors, users, and customers who access or use the website.
2. Eligibility
To place an Order or use the Service, You represent that:
- You are at least 18 years old;
- You have the legal capacity to enter into binding agreements; and
- You are using the Service in accordance with all applicable laws and regulations.
If You are using the Service on behalf of a company or organization, You confirm that You are authorized to do so.
3. Products and Availability
All Goods displayed on the Service—including shoes, sandals, slippers, and related accessories—are subject to availability.
We reserve the right to:
- Limit the quantity of any product;
- Change product descriptions, prices, and availability at any time;
- Discontinue any product without prior notice.
We make reasonable efforts to display colors and images accurately, but we cannot guarantee that your device’s screen will reflect them perfectly.
4. Placing Orders
By placing an Order, You confirm that all information provided (such as name, address, and contact details) is accurate and complete.
We reserve the right to:
- Refuse or cancel Orders at any time;
- Limit or prohibit Orders that appear suspicious, fraudulent, or made in bulk;
- Contact You if additional verification is required.
Your Order is only confirmed once You receive an Order Confirmation email from Us.
5. Pricing and Payment
All prices listed on the Service are displayed in Malaysian Ringgit (MYR) unless stated otherwise.
By providing payment information, You represent and warrant that:
- You are authorized to use the payment method;
- The payment information is accurate and valid.
If payment is declined or fails, the Order may be cancelled.
6. Shipping & Delivery
Delivery timelines provided are estimates and may vary due to factors outside Our control.
We will not be liable for delays caused by:
- Courier or logistics partners;
- Weather conditions;
- Public holidays;
- Incorrect address provided by You.
Once the order is handed over to the courier, responsibility for delivery timing is transferred to them.
7. Cancellation Policy
You may cancel an Order within 12 hours of placing it by contacting Us.
Cancellation requests submitted after this period may not be eligible as the Order may have been processed or packed.
We will notify You once your cancellation request is approved or rejected.
8. Return & Refund Policy
We offer a 30-day return and refund window from the date You receive your Goods.
To qualify for a return:
- Goods must be unused, unworn, and in original condition;
- Goods must include all original packaging, tags, and accessories;
- Goods must not show signs of damage or alteration.
Once We receive and inspect the returned Goods, We will notify You of the refund decision.
Refunds will be credited to the original method of payment.
9. Exchanges
Exchanges are available for size or colour changes (subject to availability). If the requested item is out of stock, We may offer a refund instead.
10. Accuracy of Information
We strive to ensure all product information is accurate.
However, We do not warrant that:
- Product descriptions are error-free;
- The Service will be uninterrupted or secure;
- Any defects or inaccuracies will be corrected immediately.
We reserve the right to update or correct information at any time.
11. Prohibited Activities
You agree not to:
- Use the Service for unlawful or fraudulent purposes;
- Attempt to gain unauthorized access to the website or servers;
- Use automated systems (bots, scrapers, crawlers) to access the Service;
- Upload or transmit harmful code, malware, or disruptive files.
Violations may result in termination of access to the Service.
12. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for:
- Indirect, incidental, or consequential damages;
- Loss of profits, data, or business opportunities;
- Issues arising from misuse, improper handling, or unauthorized modifications of Goods;
- Delays in delivery beyond Our control.
Your use of the Service is at your own risk.
13. Indemnification
You agree to indemnify and hold harmless the Company, its employees, directors, and affiliates from any claims, losses, damages, or liabilities arising from:
- Your use of the Service;
- Your violation of these Terms;
- Your infringement of third-party rights.
14. Third-Party Links
The Service may contain links to third-party websites for convenience.
We do not control or endorse third-party sites and are not responsible for their content, privacy practices, or policies.
Accessing third-party websites is done at your own risk.
15. Privacy
Your use of the Service is also governed by Our Privacy Policy.
By using the Service, You consent to the collection and use of your information as described in the Privacy Policy.
16. Changes to Terms
We reserve the right to update or revise these Terms at any time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the Service after changes indicates acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes, claims, or legal actions arising from or related to the use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.
18. Contact Us
If You have any questions regarding these Terms, please contact us at:
JEJAK RIMBA SDN. BHD
Website: jejakrimba.online
Email: jejakrimba@outlook.com